Questions about Freeview

We get asked about digital television and Freeview all the time. So, we've compiled for you
a list of the most commonly asked questions to help with everything you need to know.
If you have an analogue television, you will need to purchase an HD set-top-box or a personal video recorder (PVR). Alternatively, you can convert it to digital with a home entertainment console that has both PVR and digital tuner capabilities, such as a PS3™ with PlayTV™ attached.

Otherwise, you can purchase an HD integrated digital television to replace your existing analogue TV.
Once you have the necessary equipment, you will be able to watch Freeview.

If you already have an HD integrated digital television, you should already be enjoying some of the benefits of the free-to-view digital platform. If your equipment isn’t working, you need to try one of the following:
• Re-tune the TV.
• Check that your cables are in good condition and connected properly.
• An indoor antenna may need to be replaced with an external antenna to get a reliable digital signal.
•Check the external antenna (may require the help of a local antenna installer).
• In most cases a new antenna isn’t needed, but if the problem still persists, the older antenna may need replacing. Check with a local antenna installer.

Freeview-endorsed digital television equipment has been widely available from electronics retailers nationwide since 1 May, 2009.

From 28 June 2010, some manufacturers will offer equipment which has the added capability of being able to receive the Freeview Electronic Program Guide (EPG). These products will also give you access to the full suite of Freeview channels (both standard definition and high definition). Only products that feature the Freeview EPG logo will receive the Freeview EPG. To learn more about the Freeview EPG, including the features and benefits, click here.

Your local electronics retailer will be able to advise you on the equipment that is right for you.